Job Description
The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.
Under the executive direction of the First Deputy Commissioner and with wide latitude for exercising independent judgment and action, the Executive Director of Communications has oversight responsibility for the management of all aspects of a large public safety emergency communications system, including but not limited to Fire dispatch operations, emergency medical dispatch operations, and Field Communications. Manage Fire and EMS dispatch, administrative, professional, technical and clerical personnel in the Bureau of Communications. Manage the FDNY's communications facilities, systems, and equipment; support Fire Department initiatives, either solely or in close coordination with other City agencies, to design, procure, install, modify and/or repair its emergency communications systems, subsystems and infrastructure. Direct and coordinate preparation of and justification for the Bureau of Communications' capital and expense budgets. Oversee consultant contract reviews for all emergency communications projects.
Minimum Qualifications
1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or
3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.
Preferred Skills
Ability to communicate and deal effectively with senior level staff of the Fire Department, city agencies, including but not limited to the Mayor's Office of Operations Office of Labor Relations Office of Management and Budget the Mayor's Office of Contracts the Law Department Police Department Office of Emergency Management Department of Information Technology and Telecommunications Department of Design and Construction and Federal, State, and private sector organizations concerning emergency communications and other Department activities. Ability to work efficiently and effectively under pressure, under emergency conditions, and meet strict deadlines. Broad knowledge of the public safety emergency communications field, including dispatch operations design and operation of Computer Aided Dispatch (CAD) systems and the design and operation of emergency services communications systems (including land mobile radio systems, mobile data communications systems and systems related to 9-1-1 call processing and dispatch). Knowledge of the functional responsibilities of all units within the Bureau of Communications and other Department Bureaus, Offices and units. Ability to direct personnel in development of project plans, work schedules, and management of numerous mid and large scale projects. Broad knowledge of City Government. Exceptional communication skills.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or
2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in \"1\" above; or
3. Education and/or experience equivalent to \"1\" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in \"1\" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in \"1\" above.
Preferred Skills
Ability to communicate and deal effectively with senior level staff of the Fire Department, city agencies, including but not limited to the Mayor's Office of Operations Office of Labor Relations Office of Management and Budget the Mayor's Office of Contracts the Law Department Police Department Office of Emergency Management Department of Information Technology and Telecommunications Department of Design and Construction and Federal, State, and private sector organizations concerning emergency communications and other Department activities. Ability to work efficiently and effectively under pressure, under emergency conditions, and meet strict deadlines. Broad knowledge of the public safety emergency communications field, including dispatch operations design and operation of Computer Aided Dispatch (CAD) systems and the design and operation of emergency services communications systems (including land mobile radio systems, mobile data communications systems and systems related to 9-1-1 call processing and dispatch). Knowledge of the functional responsibilities of all units within the Bureau of Communications and other Department Bureaus, Offices and units. Ability to direct personnel in development of project plans, work schedules, and management of numerous mid and large scale projects. Broad knowledge of City Government. Exceptional communication skills.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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